

You must be an admin for a business subscription to use these support methods. If you're not a business admin, please use this support page.
#Phone number for office 365 support code
Start by checking the current health of your services. You must provide this code to the support representative to grant them access to your organization’s account. If you're experiencing an issue that isn't listed, you can get support in one of the following ways: Online support You can view detailed information about current and past issues on the Service health dashboard. Save time by starting your service request online. We'll help you find a solution or connect you to technical support. If you get a message that says you don't have permission to access this page or perform this action, you aren't an admin. For more information, see Who has admin permissions in my business?. On the bottom right side of the page, select Help & support. Type a question or keyword into the text box. If you get a drop-down list, select the one closest to your question, or continue typing your question, then press Enter. If the results don't help, at the bottom, select Contact Support.Įnter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me.

The expected wait time is indicated in the Contact support pane.
#Phone number for office 365 support verification
From the 'We'll use this verification option by default' option, choose the verification method you want. With every subscription of Office 365 operated by 21Vianet, 21Vianet support provides technical, pre-sales, billing and subscription support. Choose 'Update your phone numbers used for account security'.
